ISO and The ISO Survey

The ISO Survey – 2007

ISO and The ISO Survey


ISO is the world’s largest developer of voluntary International Standards for business, government and society. Its portfolio in September 2008 comprised more than 17 400 standards that provide practical solutions and achieve benefits for almost every sector of economic activity and technology.

Of these, ISO 9001:2000 and ISO 14001:2004, which give the requirements for, respectively, quality management and environmental management systems, are among ISO’s most well known and widely implemented standards ever. They are used worldwide by businesses and organizations large and small, in public and private sectors, by manufacturers and service providers, in all sectors of activity.

Many users decide to have their management systems independently audited and certified as conforming to the standards. Certification is not a requirement of the standards themselves, which can be implemented without certification for the benefits that they help user organizations to achieve for themselves and for their customers. Nevertheless, many thousands of organizations have chosen certification because of the perception that an independent confirmation of conformity adds value.

ISO itself does not perform certification to its standards, does not issue certificates and does not control certification performed independently of ISO by other organizations. However, it frequently receives requests for information on the number of certificates and this led the organization to undertake The ISO Survey, which is now in its 15th year. ISO provides the basic results free of charge as a public information service on its Web site: www.iso.org

The collection and compilation of data for the 2007 survey was outsourced for the fourth consecutive year to the market research firm ACNielsen of Vienna, Austria. The data was then analysed by ISO Central Secretariat.



Standards covered
in this edition
This edition of the survey
g i v e s t h e w o r l d w i d e
panorama of certification
to ISO management system
standards at the end of 2007.
The standards covered are:
 ISO 9001:2000 for quality
management systems
 ISO 14001:2004 1
for environmental

management systems.
For the fourth consecutive year,
the survey includes certification
data on two ISO standards that
include the requirements of
ISO 9001:2000, plus sector-
specific requirements:
 ISO/TS 16949:2002 for the
automotive sector
 ISO 13485:2003 for
medical devices.
For the second year, the
survey includes data on
ISO/IEC 27001:2005, which
provides the requirements
for information security
management systems, and
whose requirements are
aligned with ISO 9001:2000
and ISO 14001:2004.









About ACNielsen

ACNielsen is the leading global provider of marketing research information services, analytical systems and tools, and professional client services that help clients win in the market-place. The clients of ACNielsen include the world’s leading manufacturers and retailers of consumer packaged goods, as well as companies that market many other types of consumer products and services. Clients work with ACNielsen to measure their market performance, to analyse market dynamics, to diagnose and solve marketing and sales problems, and to identify and capture growth opportunities. ACNielsen’s operations span more than 100 countries. Founded in the USA in 1923 by Arthur Charles Nielsen, Sr., ACNielsen, the Austrian office was opened in 1961, initially carrying retail measurement. In 1990, consumer research was added to the range of services offered by the Austrian office.


Table of contents

* = exclusively in the combined brochure-CD version of The Survey (available from sales@iso.org).


How The ISO Survey is carried out 4

Background to The ISO Survey – 2007 4

Certification 5

*Highlights of The ISO Survey – 2007 6

ISO 9001:2000 global picture 9

ISO 14001:2004 global picture 10

ISO/TS 16949:2002 global picture 11

ISO 13485:2003 global picture 12

ISO/IEC 27001:2005 global picture 13

ISO 9001:2000 certifications worldwide 14

*Regional share expressed in percent 18

*Country highlights 19

*Top 10 countries for ISO 9001:2000 growth 19

*Newcomers 19

*Certificates by industrial sector 20

*Top five industrial sectors for ISO 9001:2000

certificates 21

*Top sectors for ISO 9001:2000 certificates –

services aggregated as single sector 21

*Withdrawn ISO 9001:2000 certificates 22

ISO 14001:2004 certifications worldwide 24

*Regional share expressed in percent 28

*Country highlights 29

*Top 10 countries for ISO 14001:2004 growth 29

*Newcomers 29

*Certificates by industrial sector 30

*Top five industrial sectors for ISO 14001:2004

certificates 31

*Top sectors for ISO 14001:2004 certificates –

services aggregated as single sector 31

*Withdrawn ISO 14001:2004 certificates 32


ISO/TS 16949:2002 certifications worldwide 33

*Regional share expressed in percent 36

*Country highlights 36

*Top 10 countries for ISO/TS 16949:2002 growth 36*

*Withdrawn ISO/TS 16949:2002 certificates 37

ISO 13485:2003 certifications worldwide 38

*Regional share expressed in percent 41

*Country highlights 41

*Top 10 countries for ISO 13485:2003 growth 41*

*Withdrawn ISO 13485:2003 certificates 42

ISO/IEC 27001:2005 certifications worldwide 43

*Regional share expressed in percent 45

*Country highlights 46

*Top 10 countries for ISO/IEC 27001:2005 growth 46

*Certificates by industrial sector 46

*Top five industrial sectors for ISO/IEC 27001:2005

certificates 47

*Top sectors for ISO/IEC 27001:2005 certificates –

services aggregated as single sector 47

*Withdrawn ISO/IEC 27001:2005 certificates 47


The ISO Survey of Certifications 2006 3


How The ISO Survey is carried out

The ISO Survey has been carried out 17 times since the first in January 1993. The survey is now published on an annual basis by ISO Central Secretariat (ISO/CS). For this 2007 edition, the principal sources of the data are certification bodies. ISO/CS would like to thank all sources for their participation and assistance.

Only certification bodies accredited by national members of the International Accreditation Forum (IAF – 4 www.iaf.nu) have been used as sources. The IAF is an international association that represents the national accreditation bodies set up in many countries to verify the competence of certification bodies. Therefore, the survey does not cover certificates issued by certification bodies accredited by organizations other than members

of the IAF, or not accredited at all.

Many of the certification bodies which contribute data are business competitors of each other. For this reason, the data supplied is treated by ISO/CS as confidential in that it is not linked in the published survey to the certification body which supplied it. This rule is applied in order to avoid the data being used by competitors as business intelligence about their rivals. ISO/CS will not therefore comply with requests to identify the market share of certification bodies, or “the top 10 certification bodies in the world”, or similar.

As pointed out above, the survey is carried out once a year and ISO/CS does not maintain a database or running total which would allow it to meet requests for updates between publications of the survey.

It should be noted too that the data supplied is of the numbers of certificates – the individual organizations which hold certificates are not identified. Therefore, ISO/CS cannot satisfy requests for lists of certified organizations in a particular country or business sector.

The survey is of the numbers of certificates, not the numbers of sites covered by any one certificate. Although ISO/CS requests the suppliers of data to distinguish between single-site and multiple-site certificates, and includes this information when available in specific tables, not all suppliers provide such information.


Background to

The ISO Survey – 2007

In line with the ISO 9001 requirement for continual improvement, a major effort has been launched with the 2007 survey to improve the reliability of the data by harmonizing the collection methodology.

In previous years, the survey data was collected from a variety of sources including ISO national member institutes, accreditation bodies, certification bodies and regional certification databases. A disadvantage of this approach was the resulting mixture of data from primary sources and secondary sources. Compiling data from secondary sources increased the possibility for error, particularly as these sources themselves may use different methodologies for compiling data.

To reduce such problems to the minimum, the data collection method for the 2007 survey has been harmonized so that, whenever possible, it has been obtained from the primary sources, the certification bodies that actually issue certificates.

Because of this harmonization of methodology, the numbers of certificates for a number of countries may show some significant variations when the 2007 figures are compared with the 2006 edition of the survey. The countries principally concerned in this edition are Australia, Canada, Mexico, New Zealand and the USA. For future editions, the harmonized methodology will facilitate the comparison and consistency of the survey data.

In addition to this change in methodology, other factors may cause figures to be revised from one edition of the survey to another, including the following:

• The responsiveness of certification bodies to requests for data varies. Not all submit data. Among those who do, the quantity and quality varies. From time to time, mistakes or additional data come to light and the figures are adjusted accordingly in subsequent surveys.

Enquiries about The ISO Survey should be addressed to  : Ms. Joyce Bleeker

ISO Central Secretariat E-mail bleeker@iso.org


The ISO Survey of Certifications 2007



• The responsibility for collecting figures within the different source organizations may be transferred from one person or department to another and, with it, their methodology for compiling the data may vary. As a result, country totals given in previous surveys may be revised retrospectively and totals may, therefore, not always tally up from one survey to another.

• A number of joint assessment arrangements are in operation by certification bodies. These are taken into account when known, but a small degree of double counting no doubt occurs. Again, when double counting becomes apparent, totals are adjusted.

In the 2007 edition of the survey, the following figures for 2006 have been revised:

• Afghanistan (ISO 13485:2003)

• The Netherlands (ISO 13485:2003)

• Sweden (ISO 9001:2000, ISO 14001:2004 and ISO 13485:2003)

• Switzerland (ISO 14001:2004).

The condensed version of the survey, with tables giving the world, regional and country totals of certificates is accessible free of charge on ISO’s Web site (www.iso.org), plus graphics showing the rise in certificates over the different cycles. The paper version of the complete survey, including a CD-ROM with additional information regarding breakdowns of the number of certificates per country by industrial sector is available at a cost of 48 Swiss francs from the Central Secretariat (sales@iso.org), and from ISO’s national member institutes (their contact details are provided on ISO’s Web site).

The 2007 survey gives detailed ISO 9001:2000 certification breakdowns from December 2003. To facilitate comparison and analysis, the 2006 edition, which gives the figures for 2001 to 2006, is retained on the ISO Web site, along with the 2000 edition which gives figures for previous ISO 9000 versions right back to the first survey in January 1993 up to the end of 2000. Figures for ISO 14001 prior to 2003 can also be found in these retained editions on the ISO Web site.


Certification

Both the ISO 9000 and ISO 14000 families include a single standard – respectively, ISO 9001:2000 and ISO 14001:2004 – that gives the requirements for a management system and against which the system can be “certified”. This means that the system has been audited against the requirements of the standard by a specialized “certification” or “registration” body which, if the requirements have been met, issues a certificate of conformity, known as an ISO 9001:2000 or ISO 14001:2004
certificate.
5

Certification is not a requirement of any of the standards in the ISO 9000 or ISO 14000 families, including ISO 9001:2000 and ISO 14001:2004. Neither is certification a requirement of the other ISO management system standards highlighted in this survey – ISO/TS 16949:2002, ISO 13485:2003 and ISO/IEC 27001:2005.

An organization can implement the standards for their internal and external benefits without seeking certification. The decision whether or not to have the management system certified after an independent audit is one to be taken on business grounds – for example, if it is a customer requirement, or a regulatory requirement in the organization’s area of activity.

The other standards in the ISO 9000 and ISO 14000 families address specific issues in quality and environmental management, or provide tools, such as for auditing management systems. The greatest value can be obtained by organizations when they implement these in synergy with their management systems. In relation to ISO 9000, more information on this subect can be found on the ISO Web site in the “Management standards” section in the electronic brochure, Selection and use of the ISO 9000 family of standards.


The ISO Survey of Certifications 2007


Global
ISO 9001
picture

ISO 9001:2000 , Quality management systems – Requirements with guidance for use


Up to the end of December 2007, at least 951 486 ISO 9001:2000 certificates had been issued in 175 countries and economies.


The 2007 total represents an increase of 54 557 (+ 6 %) over 2006, when the total was 896 929 in 170 countries and economies.







ISO 9001:2000 principal results 9


World results Dec. 2003 Dec. 2004 Dec. 2005 Dec. 2006 Dec. 2007

World total 497 919 660 132 773 867 896 929 951 486

World growth 330 795 162 213 113 735 123 062 54 557

Number of countries/ 149 154 161 170 175
economies








Worldwide total of ISO 9001:2000 certificates
December 2003 to December 2007

1 000 000
900 000
800 000
700 000
600 000
500 000
400 000
300 000
200 000
100 000
0
03 04 05 06 07
. . . . .
Dec Dec Dec Dec Dec







Annual growth of Top 10 countries for
ISO 9001:2000 certificates
ISO 9001:2000 certificates

December 2003 to December 2007
China  : 210 773
350 000 Italy  : 115 359

300 000 Japan  : 73 176

250 000 Spain  : 65 112

200 000 India  : 46 091
150 000 Germany  : 45 195

100 000 USA  : 36 192

50 000 United Kingdom  : 35 517

France  : 22 981
0
03 04 05 06 07 Netherlands  : 18 922
. . . . .
Dec Dec Dec Dec Dec




The ISO Survey of Certifications 2007


ISO 14001
Global
picture

ISO 14001:2004, Environmental management systems – Requirements with guidance for use


Up to the end of December 2007, at least 154 572 cer-tificates had been issued in 148 countries and econo-mies.


The 2007 total represents an increase of 26 361 (+ 21 %) over 2006, when the combined total was 128 211 in 140 countries and economies.



ISO 14001:2004 principal results

10 World results Dec. 2005
Total of which Dec. 2006 Dec. 2007


ISO 14001:2004

World total 111 162 56 593 128 211 154 572

World growth 21 225 – 17 049 26 361

Number of countries/ 138 107 140 148
economies






Worldwide total of Annual growth of Top 10 countries for
ISO 14001:2004 certificates
ISO 14001:2004 certificates ISO 14001:2004 certificates

December 2005 to December 2007 December 2005 to December 2007
160 000 28 000 China  : 30 489


26 000
140 000 24 000 Japan  : 27 955

22 000 Spain  : 13 852
120 000
20 000

100 000 18 000 Italy  : 12 057
16 000

80 000 14 000 United Kingdom  : 7 323


12 000 Korea, Republic of  : 6 392

60 000 10 000

8 000 USA  : 5 462
40 000 6 000
Germany  : 4 877
4 000
20 000

2 000 Sweden  : 3 800

0 0
05 06 07 05 06 07
. . . . . . France  : 3 476
Dec Dec Dec Dec Dec Dec




The ISO Survey of Certifications 2007


Global ISO/TS 16949
picture


ISO/TS 16949:2002, Quality management systems – Particular requirements for the application

of ISO 9001:2000 for automotive production and relevant service part organizations


Up to the end of December 2007, at least 35 198 ISO/TS 16949:2002 certificates had been issued in 81 countries and economies. The 2007 total represents an increase of 7 199 (+ 26 %) over 2006 when the total was 27 999 certificates in 78 countries and economies.


The figures for the total up to 2007 have been provided by IATF (International Automotive Task Force).


11

ISO/TS 16949:2002 principal results

World results Dec. 2004 Dec. 2005 Dec. 2006 Dec. 2007

World total 10 019 17 047 27 999 35 198

World growth – 7 028 10 952 7 199

Number of countries/ 62 80 78 81
economies





Worldwide total of ISO/TS 16949:2002 certificates
December 2004 to December 2007

40 000
30 000
20 000
10 000
0
04 05 06 07
. . . .
Dec Dec Dec Dec




Annual growth of Top 10 countries for
ISO/TS 16949:2002 certificates ISO/TS 16949:2002 certificates
December 2004 to December 2007
China  : 7 732
10 000 USA  : 4 288
Korea, Republic of  : 3 453
8 000
Germany  : 3 068
6 000 India  : 2 008
France  : 1 165
4 000
Japan  : 1 106
2 000 Italy  : 1 024
Brazil  : 972
0
04 05 06 07 Mexico  : 947
. . . .
Dec Dec Dec Dec




The ISO Survey of Certifications 2007


ISO 13485
Global
picture

ISO 13485:2003, Medical devices –
Quality management systems –

Requirements for regulatory purposes


Up to the end of December 2007, at least 12 985 ISO 13485:2003 certificates had been issued in 84 coun-tries and economies. The 2007 total represents an increase


of 4 959 (+ 62 %) over 2006 when the total was 8 026 in 81 countries and economies.



ISO 13485:2003 principal results

12
World results
Dec. 2004 Dec. 2005 Dec. 2006 Dec. 2007

World total 2 403 5 065 8 026 12 985

World growth – 2 662 2 961 4 959

Number of countries/ 55 67 81 84
economies







Worldwide total of Annual growth of Top 10 countries for
ISO 13485:2003 certificates ISO 13485:2003 certificates ISO 13485:2003 certificates
December 2004 to December 2007 December 2004 to December 2007
Germany  : 2 204
14 000 5 000 USA  : 2 186


4 500
12 000 Italy  : 1 482
4 000

10 000 3 500 China  : 1 329

8 000 3 000 France  : 709

2 500
6 000 2 000 Switzerland  : 608


4 000 1 500 United Kingdom  : 589

1 000 Japan  : 456
2 000
500

0 0 Canada  : 408

04 05 06 07
04 05 06 07
. . . . Israel and Korea, Republic of  : 255
. . . . Dec Dec Dec Dec
Dec Dec Dec Dec




The ISO Survey of Certifications 2007


Global ISO/IEC 27001
picture


ISO/IEC 27001:2005 Information technology – Security techniques – Information security management systems – Requirements


2006 was the first year for which the survey recorded ISO/IEC 27001:2005 certificates. At the end of December 2007, at least 7 732 ISO/IEC 27001:2005 certificates had


been issued in 70 countries and economies. The 2007 total represents an increase of 1 935 (+ 33 %) over 2006 when the total was 5 797 in 64 countries and economies



ISO/IEC 27001:2005 principal results

13

World results Dec. 2006 Dec. 2007

World total 5 797 7 732

World growth – 1 935

Number of countries/ 64 70
economies







Top 10 countries for

ISO/IEC 27001:2005

Japan  : 4 896

United Kingdom  : 519

India  : 508

Taipei, Chinese  : 256

Italy  : 148

China  : 146

Germany  : 135

USA  : 94

Spain  : 93

Hungary  : 81




The ISO Survey of Certifications 2007


ISO 9001
ISO 9001:2000 certifications worldwide
Growth from end of 2003 to end of 2007

Africa /
Africa/WestAsia Dec. 2004 Dec. 2005 Dec. 2006 Dec. 2007 Africa/West Asia Dec. 2003 Dec. 2004 Dec. 2005 Dec. 2006 Dec. 2007
Dec. 2003

Afghanistan – 3 – 2 4 Morocco 64 296 403 457 504
Algeria 43 126 185 103 171 Mozambique 3 9 8 10 8
Angola 1 2 3 1 10 Namibia 15 23 22 18 23
Bahrain 30 99 107 116 126 Niger 2 – – – 1 1
Bangladesh 49 182 570 570 284 Nigeria 49 99 101 132 149
14 Benin – 1 – 1 2 Oman 86 250 267 311 349
Botswana 11 8 22 35 32 Pakistan 464 695 2 013 2 291 2 580

Burkina Faso – – 2 2 2 Palestine 18 29 27 34 25
Cameroon 2 9 13 10 7 Qatar 17 94 97 101 177
Central African – 212 394 1 – Rwanda – 1 1 1 1
Republic 247 394 642 710 645
Saudi Arabia
Congo, Republic of – – – – 1
Senegal 10 29 40 42 56
Côte d’Ivoire 1 9 35 46 46
Seychelles 4 9 8 9 13
Egypt 754 810 1 326 1 928 1 535
Sierra Leone – – – 4 –
Equatorial Guinea – – – – 1
South Africa 2 356 2 486 3 119 3 259 3 283
Eritrea – – – 1 1
Sri Lanka 90 148 244 318 496
Ethiopia – 2 3 3 20
Sudan 26 37 32 55 82
Gabon 2 3 3 3 6
Swaziland 17 13 18 29 40
Ghana 9 17 11 12 12
Syrian Arab Republic 215 240 248 272 297
Guinea – – 1 – 1
Tanzania 2 5 20 14 12
Guinea-Bissau – – – – 3
Togo – – 2 2 3
India 8 367 12 558 24 660 40 967 46 091
Tunisia 119 123 380 585 690
Iran 470 3 000 3 090 5 250 5 503
Turkmenistan – – 1 6 7
Iraq – – – 3 5
Uganda 120 47 45 45 42
Israel 5 019 7 280 7 657 10 760 10 846
United Arab Emirates 892 819 963 1 040 2 422
Jordan 112 278 293 248 283
Uzbekistan 2 – 57 26 85
Kazakhstan 174 229 320 603 726
Yemen 6 9 12 16 14
Kenya 29 158 169 183 204
Zambia 11 17 21 17 16
Kuwait 25 101 111 141 184
Zimbabwe 14 109 129 128 136
Kyrgyzstan 5 6 9 9 4

Lebanon 62 154 167 193 296
Total
Liberia – – 1 – –


Libyan Arab 4 6 35 46 55 Africa/West Asia 20 124 31 443 48 327 71 438 78 910
Jamihiriya


Madagascar – 3 6 23 23 Share in percent 4,04 4,76 6,24 7,96 8,29
Malawi 6 2 8 2 6

No. of countries/
Maldives 1 1 1 1 2 47 51 58 61 64
economies
Mali – – 2 2 2



Mauritania, Islamic – – 1 – 1
Republic of
1
Cote d’Ivoire – due to non-receipt of 2007 data, figure for 2006 used.
Mauritius 93 212 202 240 259
2 Niger – due to non-receipt of 2007 data, figure for 2006 used.



The ISO Survey of Certifications 2007


ISO 9001





Central
and South
C Dec. 2003 Dec. 2004 Dec. 2005 Dec. 2006 Dec. 2007
America
Argentina 1 790 4 149 5 556 7 934 8 808
Bahamas – 5 – – 3
Barbados 8 11 11 11 11
Belize 2 3 2 2
Bermuda 1 1 – 1 1
Bolivia 40 88 104 198 161
Brazil 3 4 012 6 120 8 533 9 014 15 384
Cayman Islands (UK) 1 1 – 1 1
Chile 340 924 1 124 2 565 4 013
Colombia 2 222 4 120 4 926 6 271 7 033
Costa Rica 63 105 136 186 260
Cuba 3 218 305 363 424
Dominica – – – 2 3
Dominican Republic 1 22 22 29 44
Ecuador 29 57 140 486 559
El Salvador 7 34 49 96 120
Grenada 1 1 1 2 2
Guatemala 18 25 30 61 93
Guyana 3 11 8 10 9
Honduras 9 9 22 36 44
Jamaica 3 12 10 14 18
Netherlands Antilles 35 38 41 41 41
(NL)

Nicaragua 9 28 20 28 29
Panama 44 69 80 99 85
Paraguay 37 44 146 103 116
Peru 141 205 193 576 621
Puerto Rico 26 33 55 29 45
Saint Lucia 4 2 4 1 6
Suriname 1 – – – 16
Trinidad and Tobago 52 60 64 40 59
Uruguay 200 325 478 648 765
Venezuela 201 299 437 535 578


Total

Central and South 9 303 17 016 22 498 29 382 39 354
America


Share in percent 1,87 2,58 2,91 3,27 4,14

No. of countries/ 30 29 27 30 32
economies




3 Brazil – methodology changed from previous years.





North
America
Dec. 2003 Dec. 2004 Dec. 2005 Dec. 2006 Dec. 2007

Canada 4 8 454 9 286 12 503 11 917 7 462
Mexico 4 1 437 3 391 2 890 4 636 3 946
USA 4 30 294 37 285 44 270 44 883 36 192

Total
North America 40 185 49 962 59 663 61 436 47 600

Share in percent 8,07 7,57 7,71 6,85 5,00
15
No. of countries/ 3 3 3 3 3

economies



4 Canada, Mexico and USA – methodology changed from previous years.






Europe
Europe Dec. 2003 Dec. 2004 Dec. 2005 Dec. 2006 Dec. 2007

Albania 2 6 11 28 23
Andorra 1 1 6 12 26
Armenia 16 26 55 34 79
Austria 2 809 3 259 3 368 3 806 4 203
Azerbaijan 2 203 213 171 55
Belarus 102 447 658 882 1 308
Belgium 3 167 4 471 4 810 3 865 4 822
Bosnia and 47 209 350 242 652
Herzegovina

Bulgaria 842 1 685 2 220 3 097 4 663
Croatia 580 966 1 273 1 676 2 073
Cyprus 314 573 530 683 440
Czech Republic 2 565 10 781 12 743 12 811 10 458
Denmark 935 1 050 1 219 1 840 1 794
Estonia 261 438 489 577 625
Finland 1 861 1 784 1 914 1 986 1 804
France 15 073 21 769 21 700 21 349 22 981
Georgia 7 20 24 52 88
Germany 23 598 26 654 39 816 46 458 45 195
Gibraltar (UK) 28 47 55 49 29
Greece 1 615 2 572 3 255 4 753 5 132
Hungary 5 7 750 10 207 15 464 15 008 10 473
(continued overleaf )

5 Hungary – figure based on less completed questionnaires returned than previous years.


The ISO Survey of Certifications 2007